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Privacy Policy

Website Privacy Policy

Ref: BAD-3904-D-vB

This privacy policy applies to eg technology’s website at www.egtechnology.co.uk (the “Website”). We at eg technology Ltd take your privacy seriously. This policy covers the collection, processing and other use of personal data under the UK Data Protection Act 2018- amended 1st January 2021, Privacy and Electronic Communications Regulations (Amendment) Regulations 2018, the UK General Data Protection Regulation (UK GDPR) 2021.

For the purpose of GDPR we are the data controller and any enquiry regarding the collection or processing of your data should be addressed to Helen Coppen, Director, at our address eg technology Ltd, Farfield House, Albert Road, Stow-cum-Quy, Cambridge CB25 9AR.

By using the Website you consent to this policy.

Information we collect

We will collect personal data on this Website only if it is directly provided to us by you the user, e.g. your email address, name, home or work address and telephone number, and therefore has been provided by you with your consent. Normally you will only provide such details if you wish to sign up for our marketing and industry news emails or other resources or are interested in entering into dialog about working with us under contract.

We also use analytical and statistical tools that monitor details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data, but this data will not identify you personally.

Use of your information

We may hold and process personal data that you provide to us in accordance with GDPR.

The information that we collect and store relating to you is primarily used to enable us to provide our services to you, and to meet our contractual commitments to you. In addition, we may use the information for the following purposes:

  • To notify you about any changes to our Website, such as improvements or service/product changes, that may affect our service;
  • If you are an existing customer, we may contact you with information about goods and services similar to those that were the subject of a previous project with you;
  • To send our marketing and industry news emails from time to time, where you have consented to receive this.

You have the option to unsubscribe at any time, by clicking on the unsubscribe link in your emails or by emailing info@egtechnology.co.uk

We may monitor read or download activity of emails or documents we have sent or shared with you.

Disclosure of your information

We may disclose your information to regulatory bodies to enable us to comply with the law and to assist fraud protection and minimise credit risk.

Where you have provided written consent for us to do so, we may provide your data to selected third parties who have signed a Non-Disclosure Agreement, so that they may contact you about their goods or services.

If you do not want us to use your data for our [or third parties’] use, you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data, or you can do so by writing to us at the address detailed in clause 1.2, or sending us an email to privacy@egtechnology.co.uk at any time.

Controlling the use of your data

If you have given us consent to use your data for a particular purpose, you can revoke or vary that consent at any time. If you do not want us to use your data or want to vary the consent that you have provided, you can write to us at the address detailed in clause 1.2 or email us at privacy@egtechnology.co.uk at any time.

Where we store and transfer your data

As part of the services offered to you, for example through our Website, the information you provide to us may be transferred to and stored in countries outside of the European Economic Area (EEA) as we use remote website server hosts to provide the website and some aspects of our service, which may be based outside of the EEA, or use servers based outside of the EEA – this is generally the nature of data stored in ‘the Cloud’. It may also be processed by staff operating outside the EEA who work for one of our suppliers, e.g. our website server host, or work for us when temporarily outside of the EEA.

A transfer of your personal data may happen if any of our servers are located in a country outside of the EEA or one of our service providers is located in a country outside of the EEA. If we transfer or store your personal data outside the EEA in this way, we will take steps aiming to ensure that your privacy rights continue to be protected, as outlined in this privacy policy and in accordance with the GDPR. If you use our service while you are outside the EEA, your personal data may be transferred outside the EEA in order to provide you with these services.

We do not capture use or disclose sensitive personal data, such as race, religion, or political affiliations, without your explicit consent.

We may disclose your personal data outside of our group in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets. In the event that our business or any part of it is sold or integrated with another business, your details may be disclosed to our advisers and those of any prospective purchaser and will be passed to the new owners of the business. Any such transfer will only be on terms that the confidentiality of your personal data is protected and that the terms of this privacy policy will continue to be complied with by the recipient.

Otherwise, we will process, disclose or share your personal data only if required to do so by law or in the good faith belief that such action is necessary to comply with legal requirements or legal process served on us or the website.

You have the right to opt out of our processing your personal data for marketing purposes by contacting us at privacy@egtechnology.co.uk.

Security

The transmission of information via the Internet or email is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data while you are transmitting it to our site; any such transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access.

Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential. You should choose a password that is not easy for someone to guess.

Third party links

You might find links to third party websites on our website. These websites should have their own privacy policies, which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Use of cookies

Our Website uses cookies. We use cookies to gather information about your computer for our services and to provide statistical information regarding the use of our Website. Such information will not identify you personally – it is statistical data about our visitors and their use of our Website. This statistical data does not identify any personal details. We may also gather information about your general Internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer, as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our Website and the service that we provide to you. All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our Website.

To find out more about cookies, including seeing which cookies have been set and how to manage and delete them, visit www.allaboutcookies.org

We use a number of suppliers who may also set cookies on their websites on our behalf. The eg technology website does not control the dissemination of these cookies. You should check the third-party websites for more information about these.

Cookies used

NECESSARY COOKIES

Used by

Name

Description

eg technologyci_sessionPreserves users states across page requests
CookieConsentStores the user’s cookie consent state for the current domain
PHPSESSIDPreserves user session state across page requests
Googlerc::aThis cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.
STATISTICS COOKIES

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Used by

Name

Description

Hubspot

 

__hsscIdentifies if the cookie data needs to be updated in the visitor’s browser.
__hssrcUsed to recognise the visitor’s browser upon re-entry on the website.
__hstchubspotutkSets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.
Google

 

_gaRegisters a unique ID that is used to generate statistical data on how the visitor uses the website.
_gatUsed by Google Analytics to throttle request rate
_gidRegisters a unique ID that is used to generate statistical data on how the visitor uses the website.
MARKETING COOKIES

Used by

Name

Description

Hubspot

 

__ptq.gifSends data to the marketing platform Hubspot about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels.
embed/v3/counters.gifCollects information on user preferences and/or interaction with web-campaign content – This is used on CRM-campaign-platform used by website owners for promoting events or products.
Google Doubleclick_doubleclick.netgaUsed by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.
ShareThisconsensu.orgUsed by ShareThis to track visitor’s website navigation and preferences – This is used for internal statistics and marketing
YouTubeVISITOR_INFO1_LIVETries to estimate the users’ bandwidth on pages with integrated YouTube videos.
ANTI-SPAM COOKIES

This website uses Google reCAPTCHA as an anti-spam device on the enquiry form (Contact page). For more information about privacy settings for this device, please click here.

How to turn off cookies

You can turn off cookies using your browser. Common browsers such as Chrome, Safari and Internet Explorer / Edge will have a help system that will provide information about how to do this. We have not provided examples here as browser providers can change their procedures at any time. Please note that turning off cookies will have a negative impact on registered users’ experience of using the website.

Your rights

The GDPR gives you the right to access information held about you by us. Please write to us or contact us by email if you wish to request confirmation of what personal information we hold relating to you. You can write to us at the address detailed in clause 1.2, above, or by email to privacy@egtechnology.co.uk. There is no charge for requesting that we provide you with details of the personal data that we hold. We will provide this information within one month of your requesting the data.

You have the right to change the permissions that you have given us in relation to how we may use your data. You also have the right to request that we cease using your data or that we delete all personal data records that we hold relating to you. You can exercise these rights at any time by writing to us at the address detailed in clause 1.2, above, or by email to privacy@egtechnology.co.uk

You have the option to unsubscribe at any time, by clicking on the unsubscribe link in your emails or by emailing info@egtechnology.co.uk

Changes to this policy

We may update these policies to reflect changes to the website and customer feedback. Please regularly review these policies to be informed of how we are protecting your personal data.

We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at the address detailed in clause 1.2, above, or by email to privacy@egtechnology.co.uk